Introduction & Our Commitment
At miki88, we understand that entrusting personal information to any online platform is a major decision. That is why we take this responsibility very seriously. This Privacy Policy is designed to give you a clear, honest, and easy-to-understand picture of how we handle your personal data — not in confusing legal language, but in plain terms you can actually understand.
This document applies to all users who register, browse, or use any service offered by the platform miki88, including our official website and mobile app. By using our platform, you agree to the terms set out in this Privacy Policy.
miki88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in data management. We are committed to ensuring your privacy rights are protected at every stage of your use of our platform.
Types of Personal Data We Collect
miki88 collects your personal information in several ways — directly when you register or fill in information, automatically while you use our platform, and sometimes through trusted third parties such as payment providers. The following are the main categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card / passport number | KYC identity verification, legal compliance |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Information | Payment method details, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, general location | Security, fraud detection |
| Usage Data | Gaming history, platform navigation behaviour | Product improvement, personalised recommendations |
We do not collect sensitive information such as medical data, political views, or religious affiliations. All information collected is limited to what is required for the purposes stated above and nothing more.
How We Use Your Data
Every piece of information we collect has a clear purpose. miki88 does not use your data for purposes unrelated to platform operations without your prior consent. The following details how we use your personal data:
- Account Management: Create and manage your account, process registration, and verify identity through the mandatory KYC process
- Financial Transactions: Process deposits, manage withdrawals, and track transaction history for account statement purposes
- Platform Security: Detect and prevent fraud, unauthorised access, money laundering, and other suspicious activities
- Communications: Send important account-related notifications, security updates, and promotional information (if you have opted in)
- Service Improvement: Analyse aggregated usage data to improve the user experience, fix technical bugs, and develop more useful new features
- Legal Compliance: Meet the reporting and record-keeping obligations required by Malaysian regulatory bodies and legislation
We never use your data to make automated decisions that could negatively affect you without human involvement. Every significant decision regarding your account — such as suspension or security reviews — involves manual review by our team.
Data Storage and Security Measures
Protecting your personal data is our top technical priority miki88. We continuously invest in security infrastructure to ensure your information remains protected against both external and internal threats. All data is stored on servers secured with 256-bit SSL encryption and multi-layered firewalls.
- End-to-end encryption for all data transmitted through the platform
- Passwords are stored in hashed form using the bcrypt algorithm — we cannot see your password ourselves
- Access to member personal data is restricted to staff who genuinely need it to perform their duties
- Security monitoring runs 24 hours a day, 7 days a week, with automated alerts for any suspicious activity
- Penetration testing is conducted periodically by independent third-party security auditors
- Data backups are performed automatically and stored in a location separate from the primary server
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected — typically for the duration your account remains active, plus any mandatory retention period required by Malaysian law. When data is no longer needed, it will be securely deleted or anonymised.
Data Sharing with Third Parties
miki88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your information with certain parties to keep our platform running properly:
- Payment Service Provider: Licensed payment gateways that process your deposit and withdrawal transactions — they only receive the information needed to process those transactions
- Identity Verification Provider: Third-party KYC services that help us verify member identities in accordance with legal requirements
- Regulatory Bodies and Law Enforcement: When required by law, court order, or to comply with valid legal process
- Analytics Services: Analytics providers that help us understand how the platform is used — data is shared in aggregate form and cannot be individually identified
All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific agreed purposes and may not use it for any other purpose without written consent from miki88.
Use of Cookies and Tracking Technologies
Platform miki88 uses cookies and similar technologies to enhance user experience, maintain login session security, and analyze how the platform is used. The following are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect core platform functions such as the ability to login or access your account securely.
Your Rights as a User
Under Malaysia's Personal Data Protection Act 2010 and internal policy miki88, you have several important rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary bureaucratic obstacles.
Right of Access
You have the right to request a copy of all personal data we hold about you at any time.
Right to Rectification
If any of your information is inaccurate or out of date, you have the right to request a correction promptly.
Right to Erasure
You can request deletion of your personal data, subject to record-keeping obligations required by law.
Right to Restriction
You can request that we restrict the processing of your data in certain situations while a dispute is being resolved.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You can request your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact the support team miki88 via live chat or email. We will process your request within 14 business days. For more complex cases, this period may be extended to up to 30 days, and we will inform you of any such delay.
Changes to This Privacy Policy
miki88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make significant changes, we will notify you via in-platform notifications or email to the address you registered with.
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. We encourage you to review this page periodically. Continued use of the platform miki88 after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to reach out to our support team. We are here to help and committed to addressing every inquiry seriously and thoroughly.
Six layers of protection we apply every day to keep your personal data secure.
256-bit SSL Encryption
All data transmitted between your device and the miki88 servers is protected with military-grade encryption. No one can intercept your information in transit.
Integrated KYC
Our integrated identity verification process ensures that only the genuine account owner can access and manage their account. Your identity cannot be misused by anyone else.
Independent Security Audits
The miki88 platform undergoes regular security testing by independent third-party auditors. Audit reports are used to continuously improve the system.
Malaysia PDPA Compliance
We fully comply with Malaysia's Personal Data Protection Act 2010. Your rights under Malaysian law are respected and upheld without question.
Control in Your Hands
You can manage your privacy settings, communication preferences, and personal data through your account settings. Control is in your hands, not ours.
24/7 Privacy Support
Our dedicated team is available to assist with any privacy or data enquiries at any time. We respond to privacy enquiries with high priority within 24 hours.
Join miki88 — A Platform You Can Trust
Your privacy and security are the foundation of everything at miki88. Register now and enjoy a safe, fun, and responsible gaming experience with us.